Revolution in travel: This is how Big Tech changes our flies!

Entdecken Sie, wie Big Tech mit Innovationen wie digitalen Pässen und KI-Reiseassistenten die Zukunft des Reisens gestaltet.
Discover how Big Tech designs the future of travel with innovations such as digital passes and AI travel assistants. (Symbolbild/WOM87)

Revolution in travel: This is how Big Tech changes our flies!

In the dynamic world of travel, technological innovations are no longer uncommon. We are currently experiencing a remarkable change, in which large technology companies put their fingers into the travel industry more and more. This is not just a short trend, but a development that could fundamentally change the way we travel. This shows once again: control over the customer experience is increasingly in the hands of the technology giants, and no longer only at airlines and airports.

July 7, 2025 stands for exciting innovations. Because as reported OAG, Apple will soon integrate digital passes into the Apple Wallet. These digital IDs, which can be scanned directly on security controls, promise to significantly speed up the processes at the airport and to modernize the travel experience. U.S. iPhone users can soon look forward to simpler handling of your travel documents. This could be an enormous relief in particular for travelers.

The travel command center: Boarding passes newly thought

The next big thing in the travel area is the improved boarding pass, which is developed in cooperation between Apple and Air Canada. This new experience in the Apple Wallet not only offers live aircraft dates and terminal cards, but also an innovative luggage tracking, everything directly on the start screen of the iPhone. With such functions, travel not only makes it more pleasant, but also more informative. The boarding pass is thus a true travel command center.

And that's not all: Iberia was the first airline to have a AI assistant launched on the chattt platform. This support not only helps you plan your trip, but also increases efficiency when booking flights and goals. Destination One, as can be overcome by AI technologies, which should make travel even more accessible in the future.

artificial intelligence in everyday life of travelers

artificial intelligence has already left significant footsteps in the travel industry. Many airlines, hotels and travel agencies use AI to offer their customers support around the clock. Through Business Traveler USA we learn that advanced language skills and augmented reality enable new digital travel guides that revolutionize the experience for traveling.

travel becomes more efficient through automated processes in administration and customer service. From travel planning to booking - everything happens faster and cheaper. The analysis of large amounts of data helps to lace up personalized travel plans and take individual preferences into account. Services such as food orders and online shopping at airports can increase even more thanks to digital solutions.

To further improve the experience, Priority Pass will develop a Lounge Management System (LMS) based on artificial intelligence, which predicts the utilization of lounges and helps with capacity management. Innovations such as biometric check-ins and mobile orders will thus set the standards for lounge use in the future.

A look into the future

Development clearly shows that technology and in particular AI are increasingly shaping the landscape of travel. The airlines face the challenge of adapting to these new conditions and optimizing their strategies accordingly. The travel industry has the potential to not only increase the customer experience through the responsible use of these technologies, but also to enable tailor -made trips that take into account the individual wishes of the guests.

Where will this trip lead us in a technological sense? The future promises exciting opportunities and a variety of amenities that will make life considerably easier for travelers. We are excited to see how these trends will develop!

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OrtU.S., USA
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